I recently ordered a Btingal from this store, and although I received an apple instead, I must say I was pleasantly surprised by the quality of the apple! It was fresh, crisp, and delicious. Mistakes happen, and what really impressed me was the store's prompt and courteous customer service. They quickly addressed the issue and assured me that they would send the correct item right away. It's great to see a company that stands by its service and makes things right. I'll definitely continue to shop here!